How can we help?
Answers about shipping, payment and returns for your country · United States
How long does delivery take?
To United States: 7–21 days from dispatch. Every order gets a tracking number by e-mail, and you can follow it on the Track Order page.
How much is shipping?
Shipping is free on every order to United States.
Where do you ship?
We ship to 233 countries. Choose your country at the top and prices, shipping and delivery dates update automatically.
How can I pay?
Available in your country: Visa, Mastercard, American Express, Link, Apple Pay, Google Pay, Klarna, Afterpay, US Bank (ACH), Cash App Pay, Affirm. Checkout is encrypted, cards are processed by Stripe, and we never store your card details.
What is the return policy?
You can return an item within 90 days of delivery; the refund goes back to your original payment method. Contact us and we'll send you the return steps.
Is there a minimum order?
No — you can order a single item.
How do I track my order?
On the Track Order page with your order number and e-mail, or under "My orders" if you have an account.
How do I contact you?
On WhatsApp or by e-mail at support@chinahub.com — we reply as soon as we can.