Free Shipping › On all orders
Buyer Protected 100% money-back guarantee
10% OFF this week › Use code CHINAHUB45
Free Shipping On all orders
Buyer Protected 100% guarantee
10% OFF Tap to claim
Hello Sign in / register
CartEmpty

What is ChinaHub and how does it work? | Help center

What is ChinaHub and how does it work?

Last updated:

ChinaHub is a global shopping platform that connects you directly with thousands of factories and suppliers in China, so you get quality products at factory prices, with no middlemen.

How it works

  1. You shop: choose from a huge range of fashion, home, electronics, beauty and more, priced in your local currency.
  2. We prepare: our team receives your order from the supplier, checks it, packs it and gets it ready to ship within 1–3 business days.
  3. We ship: your order is delivered to your door within 4–21 days depending on your country, with a tracking number for every step.
  4. We protect you: every order is covered by Buyer Protection, so if it doesn’t arrive or isn’t as described, you get your money back.

We work with a wide network of factories and suppliers in China and follow quality, packing and shipping ourselves, so your orders arrive as you expect.

Was this answer helpful?
Need help with a specific order?Select your order

Related topics

Can’t find what you’re looking for?

Send us a request and our team will reply by email. We usually reply within 24 hours.

Shop safely

We will never ask for your password, verification code, or card details. We only contact you through this website and from our official email support@chinahub.com