Yes. Shopping on ChinaHub is designed to protect you at every step:

• Encrypted payments: payments go through global, encrypted payment gateways, and we never store your card details.
• Buyer Protection: a full refund if your order doesn’t arrive or isn’t as described. Details.
• Full tracking: a tracking number for every shipment, from China to your door.
• Real support: a customer service team that answers your requests by email. We usually reply within 24 hours.

For extra safety, learn about our official contact channels.