ChinaHub is a global shopping platform that connects you directly with thousands of factories and suppliers in China, so you get quality products at factory prices, with no middlemen.

How it works

1. You shop: choose from a huge range of fashion, home, electronics, beauty and more, priced in your local currency.
2. We prepare: our team receives your order from the supplier, checks it, packs it and gets it ready to ship within 1–3 business days.
3. We ship: your order is delivered to your door within 4–21 days depending on your country, with a tracking number for every step.
4. We protect you: every order is covered by Buyer Protection, so if it doesn’t arrive or isn’t as described, you get your money back.

We work with a wide network of factories and suppliers in China and follow quality, packing and shipping ourselves, so your orders arrive as you expect.

Our prices are low because we shorten the path from the factory to you:

• Factory direct: we work with factories and suppliers without the chain of distributors, importers and retailers, each of which adds a markup.
• Buying power: we combine orders from thousands of customers to get wholesale prices and pass them on to you.
• Consolidated shipping: shipping in volume lowers the cost per order.
• No stores: we’re fully online, with no rent or showroom costs.

Lower prices never mean fewer rights: every order is covered by Buyer Protection.

Most products ship from China, where our team receives orders from suppliers, checks them and packs them before international shipping.

Once the shipment reaches your country, a local delivery partner brings it to your address. You’ll see the estimated delivery time at checkout, and you can follow your package anytime on the tracking page.

Buyer Protection means your money is safe from the moment you pay until you receive and check your order. You’re entitled to a full refund if:

• Your order didn’t arrive: it never reached you or was lost in transit.
• It arrived damaged or defective: the item is broken or doesn’t work.
• It’s not as described: the item is significantly different from the photos or description, or you received the wrong item.
• Something is missing: your order arrived incomplete.

In these cases you pay no return costs, and we arrange a replacement or a refund to your original payment method, or as credit to your account if you prefer.

Just open a request from Your orders and attach photos showing the issue.

We work with suppliers we evaluate continuously, with several layers of quality protection:

• Supplier scoring: we track each supplier’s quality, on-time performance and issue rate, and stop working with those who don’t meet our standards.
• Checks before shipping: our team receives orders and checks them before packing and shipping.
• Real reviews: customer reviews help you, and us, see which products are best.
• Issue tracking: every problem reported is recorded against the supplier and used to improve what we offer.

Yes. Shopping on ChinaHub is designed to protect you at every step:

• Encrypted payments: payments go through global, encrypted payment gateways, and we never store your card details.
• Buyer Protection: a full refund if your order doesn’t arrive or isn’t as described. Details.
• Full tracking: a tracking number for every shipment, from China to your door.
• Real support: a customer service team that answers your requests by email. We usually reply within 24 hours.

For extra safety, learn about our official contact channels.

We welcome factories, suppliers and business partners offering consistent quality and competitive prices.

Send us a request through the contact form, choose Business & partnerships, and include:

• Your company name and product categories.
• Minimum order quantity and production capacity.
• Links or photos of your products.

Our partnerships team will reply by email.