You can return most items within 14 days of delivery, in their original condition with packaging and accessories.

• Return shipping: If the item is damaged, not as described, or sent by mistake, we cover the return cost. Otherwise, return shipping is paid by the customer.
• Non-returnable items: Used items, personal care items and underwear once opened, custom-made items, and gift cards.
• Refunds: issued to your original payment method, or as credit to your account if you prefer once the item is inspected.

If your item arrived damaged or different, you’re covered by Buyer Protection at no cost. How do I return an item?