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Products & stock | Help center

Products & stock

Specs, availability, wholesale and product requests

How can I check the size or specifications before buying?

Each product page shows photos, specifications, a size chart where relevant, and buyer reviews with photos. We recommend comparing measurements in centimeters with an item you own rather than relying on the size label alone.

Have a question? Send us the product link and your question.

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Does the product match the photos?

We make sure photos and descriptions reflect the real product, and buyer photos in reviews show it in real life. Colors may vary slightly due to lighting or screen settings.

If an item is significantly different from its description, you’re covered by Buyer Protection.

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An item is out of stock. When will it be back?

We restock popular items regularly. Add it to your wishlist, browse similar items on its page, or ask us when it’s expected back.

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I’m looking for a product that isn’t on the site

Our sourcing team works with thousands of factories and suppliers every day and can search for any product you want.

Send us a request, choose Product question or request, and attach a photo or link plus the quantity you need. We’ll reply with availability and price.

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Can I buy wholesale or in large quantities?

Yes. For shops, businesses and large orders we offer special pricing and dedicated shipping straight from China.

Send us a request, choose Business & partnerships, and list the products, quantities and destination country. Our team will send you a quote.

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Can’t find what you’re looking for?

Send us a request and our team will reply by email. We usually reply within 24 hours.

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We will never ask for your password, verification code, or card details. We only contact you through this website and from our official email support@chinahub.com