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How do I track my order? | Help center

How do I track my order?

Last updated:

There are three ways to follow your order:

  • From your account: sign in and see all your orders and their status in My account.
  • From the Help Center: enter your email or phone and order number in Your orders.
  • With the tracking number: once shipped, use it on the tracking page.

Order statuses:

  • Processing: we’ve received your order and are preparing it.
  • Shipped: your order is on its way.
  • Delivered: your order has arrived.
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